I happen to be stuck in Charlotte for nearly on a daily basis now. I am designed to be connecting to New Bern, NC. I won't be traveling American Airways yet again!
I wanted to vent my aggravation With all the baggage problem along with your airline. All the things else was good, although the way my baggage was taken care of would make me Assume twice in advance of booking with AA once more. I had been billed $25 Each and every way for 1 bag, not remaining explained to my bag could possibly be carried on for no charge. To add insult for the $fifty charged, my bag was damaged on the surface on remaining returned to me.
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I can't obtain the grievance area of the American Airways Web-site to work. So This can be the only area i can find to post my information just before mailing it for the cooperate office.
I have been an AA shopper for more than 25 yrs. Your service is becoming disappointing to say the least. It is in all regions of service from check in to , tavel to baggage dealing with.
On April fifteenth, 2013 I received a sign in the mail from you and was incredibly let down After i opened the envelope to see the check published out was roughly one/4th the quantity I'd originally submitted for reimbursement.
Right up until I'd the chance to get Tracy Paul to the phone I could have an understanding of her and she or he was really effectively
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No gate supervisor on scene. Nonetheless not telling the gang at the gate a matter. When. I asked was advised the flight experienced boarded but not taken off. But no explanation regarding why. It’s not a temperature matter and also the flight is recreated.
I had been to inform you of my not so pleasurable expericences along with your airline, and requesting a refund of my flight. To start with I used to be suppose for being within the seven:55am flight from Gulftport,MS.
I'm creating to inform you of my Terrible expertise flying on American Airways. 1st off, I had been confirmed on flight # 1696 from New Orleans to Chicago for the five:fifteen departure on seven/9/07. Obviously just after numerous improvements to this departure time with little if any communication from an Airline representative regarding the delay (right until the flight time elapsed and no updates have been created) I inquired and uncovered the hold off was a immediate result of inclement temperature. On arrival to Chicago’s O’Hare Airport, I learned that after presenting to my departure gate for my link, the flight # 4169 departed less than twenty minutes ahead of my arrival on the gate.
The complete opposite is your personnel Liibide (sorry I didn’t obtain the spelling of his name). I be reluctant to get in touch with him a Customer Service Rep. He did help me with a few complications I'd on my outgoing flight but basically was of no help in any way with my return flight.
We are actually frequent flyer customers for more than thirty yrs, and one of the sights for us to continue along with your services will be the benefits you supply Click This Link to us and The great service We've got constantly experienced in lots of journeys with AA. On Jan 29 2015, I identified as AA en Español to generate preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Woman Ana Maria helped me with all of the paper perform And that i did buy all the additional costs with my Metropolis Credit Card foe my spouse and myself and Ana Maria informed me that I will obtain affirmation on my e mail, and gave me in excess of the cellular phone our two locator records. Very well, today when I named once more for the reason that we did not get the information on my email, we have been knowledgeable to our surprise that only my husband experienced reservation and there was absolutely nothing on report for myself!
Hello my name is larneta And that i flew with American Airlines for the first time to carry out a suprise bridal shower for my ally,but when I landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad All the things for that suprise bridal shower in Individuals baggage.I couldnt discover why they in which in Wisconsin And that i didnt treatment I just wanted them to be wherever I was immediately.So I needed to cancel everything. All her relatives and his friends and family.I was practically crying inside the airport she didnt even know I had been there I arrived early only for the suprise.